Once in 小猪视频 DDE, there are a few ways to see and navigate the claims available to you and your agency. We will walk through the menu bar, which should help you become acquainted with 小猪视频 DDE.
The Dashboard gives you an overview of your agency’s claims and reports. You can quickly see pertinent information before diving into the details.
The Claims tab gives you visibility into all claims filed in Direct Data Entry (DDE) for your agency. You can filter or view claim details from here.
The Patients tab gives a list of all patients. You can click on a patient’s name or HIC number to view the patient’s profile.
The Eligibility tab shows you all previous requested eligibility reports as well as allows you to request new eligibility reports for any patient.
The Reports tab allows you to view a number of reports that are useful to you and your agency in tracking and managing your claims sent to Medicare.
The Admin tab is permission based, but if you have permissions, the Admin tab gives you the chance to manage your agency’s information. This includes Provider details, DDE credentials and Users.
The Help tab is more of a drop-down menu giving you the option to view the Help Center guide or navigate to the Support Ticketing Center.
The Switch App grants you access to 小猪视频’ DDE Black Screen. You can choose your intermediary and input your credentials and password to access the black screen. You can also navigate to 小猪视频 RCM, 小猪视频 Planner and any other 小猪视频 solutions you have access to.
The Profile shows you the current providers you have access to and your user information. At this time, you do not have the ability to edit your email address, so you will need to contact our Client Success team. However, you do have the ability to opt in or out of daily emails from 小猪视频 DDE that will send you your agency’s dashboard every morning after scraping the black screen for updates.
To logout of 小猪视频 DDE, click on your name on the far right of the navigation bar and choose Log Out.